The Australian state gaming regulator highlighted Neilan’s “significant” senior leadership expertise in regulation, transformation and customer service, and track record of delivering large scale technology and legislative change programmes in highly regulated settings.
VGCCC chair Chris O’Neill said: “As the VGCCC enters the next phase of the programme of transformation we began three years ago, Suzy’s experience leading digital and technology transformation, and her deep understanding of education, enforcement and compliance will continue to ensure the Commission is well placed to meet future challenges and ensure the integrity, safety and fairness of the gambling industry.
“Suzy’s commitment to achieving regulatory outcomes that benefit Victorians makes her a strong leader to support the Commission and head the agency’s executive leadership team.”
Neilan is currently the executive director, strategy at the Environment Protection Authority Victoria, where she has been in post for three and a half years.
Prior to this, the University of Reading graduate held a number of roles in leadership positions in the Victorian public sector.
This has included positions as executive director, service delivery at the Victorian Building Authority, and general manager, infringement management enforcement services at Tenix Solutions, where she managed the outsourced systems and services contract for the Department of Justice.
Neilan will replace Annette Kimmitt as leader at the Victorian gambling regulator, which she has led since taking up the inaugural CEO position in 2022.
VGCCC chair O’Neill added: “Annette’s holistic vision and tenacious drive led the Commission’s transformation in its first years and with strategic focus, determined how we would work with the industry to ensure that our mandate to regulate in the public interest would be met.”
Neilan said: “I am excited by the opportunity to contribute to the VGCCC’s success and look forward to working with the dedicated and talented people at the VGCCC to make a positive difference for Victorian communities.”